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Shipping & Returns

Shipping

We are pleased to offer on all Art Print and Belts orders using the WordWide Ukrpochta, Nova Poshta and UPS delivery service.

Free Shipping Details:

  • Eligible Products: Art Print and Belts
  • Shipping Service: WordWide Ukrpochta
  • Shipping Cost: Free

Other products Shipping Details:

Processing time

The time we need to prepare an order for shipping varies.

For details, see individual items.

Estimated shipping times

      • Canada: 3-5 weeks
      • North America: 1-3 weeks
      • Europe: 1-3 weeks
      • Australia, New Zealand and Oceania: 3-5 weeks

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

 

Art and other goods are sent to our registered Ukrainian state company "Ukrposhta" by registered airmail.
Order processing takes 1-2 business days. Delivery time usually takes 1-4 weeks depending on your location.
International customers are responsible for any duties, taxes and fees associated with purchasing and shipping to their respective countries.

NOTE: PLease be sure that your order includes CORRECT SHIPPING ADDRESS.

You will receive a tracking number for your parcel as soon as the goods are shipped.
Refunds and Exchanges
Item must be returned within 14 DAYS after the buyer receives the item If you are not satisfied with your purchase. All items must be return in original conditions without any physical changes with all of its components. We do not refund payment for delivery, only the cost of the product.

If for any reason you are unhappy with your purchase, contact me as soon as possible and we will resolve any problem.

If you wish to cancel transaction (before the order was made and sent), please, note, that there is non-refundable 9% and Paypal fees (for USA - 1.9% + $ 0.30, other countries 2.9% + $ 0.30).

NOTE: Made to order and personalized items cannot be canceled and are not refundable
Additional Policies and FAQs

Available for you: standart international shipping via Ukrpost and express shipping via EMS Ukraine.

Thanks for stopping by!
And if you have any question, please write me, I'll respond as soon as possible


Returns & exchanges

I gladly accept returns and exchanges

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

With best wishes!

Siurha Art